FAQ

Our dinnerware collections are meticulously crafted from premium materials such as porcelain, stoneware, bone china, and new bone china, ensuring both exceptional durability and a luxurious feel.

Yes, our products are designed to be dishwasher safe for easy maintenance. However, we recommend handwashing for pieces with gold accents to maintain their luster. For more detailed care instructions, please consult our Dinnerware Care Guide.

The majority of our collection is microwave safe, excluding items with gold accents, such as the Clara and Josephine collections. Always check product specifications for microwave safety guidelines.

Discover our products on our website or through select retailers. Transactions made through third-party retailers are subject to their policies.

Select sets include serving pieces and additional items, available for direct purchase. Explore our serveware options here.

Create your unique table setting by mixing and matching our collections, designed for versatility and compatibility. However, please note that not all pieces are available separately.

We accept returns within 30 days for items purchased through our website, provided they are in their original packaging. For purchases made via third-party retailers, their return policies apply. Initiate your return by contacting us at support@stonelain.co with your order number and return reason. For more information, please visit our Return Policy page.

Quality and durability are at the forefront of our design process, with each piece undergoing rigorous testing. Should you have any concerns, we encourage you to reach out via feedback.

We currently offer shipping within the continental U.S.

To ensure the longevity of your dinnerware, gentle cleaning and adherence to our care instructions are recommended. Note that matte-finish items may show silverware marks, which can be removed with Bar Keepers Friend or a bicarbonate paste. For detailed care tips, refer to our Care Guide.

Have questions or need assistance? Our customer service team is here to help. Email us at support@stonelain.co for support.